Change and cancel appointment

Your appointment

If you do not have BankID, you can change or cancel an appointment here

Booking rules

• You can reschedule or cancel your appointment free of charge up to 48 hours* before the visit. For later cancellations or rescheduling, the appointment will be charged according to the agreement with Falck. (*Some employers may have agreed on a different cancellation period.).
• If your appointment is directly after a public holiday, you need to change or cancel the appointment no later than 12:00 on the working day before the public holiday. 
• For late rescheduling, your employer must approve the new appointment (this does not apply to anonymous visits or self-ordering). Late rescheduling can cause any certificates to be delayed. 
• Remember to always inform your employer if you change or cancel an appointment (this does not apply to anonymous visits or self-ordering).