Invoice support

If you have questions about your invoice or need help logging in to the invoice web, you can turn to invoice support.

Send us your question

Thank you for your message! We will get in touch with you and answer all questions within three days. 

Frequently Asked Questions

Why does my e-invoice look different?

We have changed our business system which may affect your e-invoice and you may need to adjust some settings. Please contact us and we will help you further.

Who can see the invoice specifications?

Invoice recipients can view their own specifications. Managers at a higher level in your company structure also have access to invoice specifications for lower levels. The system is set up in this way and it does not in any way contravene the GDPR.

How do I know who is authorised to see the invoice specification?

In the past, this information has been on the invoice. Now you can find the invoice specifications in the menu for the client and higher level managers: Invoice specifications

What do I do if I am missing an invoice specification or information on who has access to it?

Contact us using the form on this page or by phone to get answers to your questions.